{"id":323,"date":"2015-01-05T12:23:03","date_gmt":"2015-01-05T12:23:03","guid":{"rendered":"https:\/\/mott.pe\/2015\/01\/05\/que-empresas-en-el-peru-son-las-que-lideran-el-ranking-de-reclamos-en-indecopi\/"},"modified":"2015-01-05T12:23:03","modified_gmt":"2015-01-05T12:23:03","slug":"que-empresas-en-el-peru-son-las-que-lideran-el-ranking-de-reclamos-en-indecopi","status":"publish","type":"post","link":"https:\/\/mott.pe\/noticias\/que-empresas-en-el-peru-son-las-que-lideran-el-ranking-de-reclamos-en-indecopi\/","title":{"rendered":"\u00bfQu\u00e9 empresas en el Per\u00fa son las que lideran el ranking de reclamos en INDECOPI?"},"content":{"rendered":"<div> \t<span style=\"font-size:14px;\">Algo sumamente importante para las empresas que venden alg&uacute;n producto o servicio es la fama que se van creando con esto frente a sus clientes. Y es que en nuestro medio basta una sola acci&oacute;n mala para que muchos comiencen a recordar lo mal que lo atendieron en &ldquo;X&rdquo; lugar para descargar todo su poder&iacute;o contra ellos.&nbsp;<\/span><\/div>\n<div> \t&nbsp;<\/div>\n<div> \t<span style=\"font-size:14px;\">Pero hay empresas que resaltan m&aacute;s sobre otras por los cuestionados m&eacute;todos que aplican, y la gran mayor&iacute;a de estos terminar a parar en los registros de la conocida <b>INDECOPI<\/b>, lugar considerado como el &ldquo;<b>Infocorp<\/b>&rdquo; de las marcas y donde se trata de sancionar a estos infractores y recurrentes.&nbsp;<\/span><\/div>\n<div> \t&nbsp;<\/div>\n<div> \t&nbsp;<\/div>\n<div style=\"text-align: center;\"> \t<img decoding=\"async\" alt=\"\" data-src=\"https:\/\/mott.pe\/uploads\/images\/2015\/01\/05\/indecopi-queja.jpg\" style=\"width: 700px; height: 324px;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" \/><\/div>\n<div> \t&nbsp;<\/div>\n<div> \t&nbsp;<\/div>\n<div> \t<span style=\"font-size:14px;\">Para conocer m&aacute;s acerca de estas &ldquo;joyas&rdquo; del mercado local, el <b>Instituto Nacional de Defensa de La Competencia y de La Protecci&oacute;n de La Propiedad Intelectual<\/b> ha presentado tres listas donde sale detallado, mes a mes, la cantidad de reclamos que las empresas m&aacute;s controversiales han tenido durante el a&ntilde;o pasado.&nbsp;<\/span><\/div>\n<div> \t&nbsp;<\/div>\n<div> \t<span style=\"font-size:14px;\">En total fueron m&aacute;s de 39,000 los reclamos que se hicieron el a&ntilde;o pasado. Del total, el 49.20% se hizo en Lima y Callao, y el 50.80% restante en otras regiones del pa&iacute;s.&nbsp;<\/span><\/div>\n<div> \t&nbsp;<\/div>\n<div> \t&nbsp;<\/div>\n<div style=\"text-align: center;\"> \t<img decoding=\"async\" alt=\"\" data-src=\"https:\/\/mott.pe\/uploads\/images\/2015\/01\/05\/indecopi-quejas-1.jpg\" style=\"width: 700px; height: 298px;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" \/><\/div>\n<div> \t&nbsp;<\/div>\n<div> \t&nbsp;<\/div>\n<div> \t<span style=\"font-size:14px;\">Por otra parte, el informe indica que el 55.56% del total de reclamos estuvo asociado a tres actividades econ&oacute;micas: Servicios bancarios y financieros (17,062 reclamos), transporte de pasajeros (2,741 reclamos), y equipos y servicios de telecomunicaciones (2,193 reclamos).<\/span><\/div>\n<div> \t&nbsp;<\/div>\n<div> \t<span style=\"font-size:14px;\">Conozcamos a continuaci&oacute;n las listas detalladas de cada rubro para conocer si nuestras experiencias con estas empresas van de acuerdo a la percepci&oacute;n general que otros les est&aacute;n dando.&nbsp;<\/span><\/div>\n<div> \t&nbsp;<\/div>\n<div> \t&nbsp;<\/div>\n<div> \t<b><span style=\"font-size: 14px;\">SERVICIOS BANCARIOS Y FINANCIEROS<\/span><\/b><\/div>\n<div> \t&nbsp;<\/div>\n<div> \t<span style=\"font-size:14px;\">El primer lugar lo ocupa el <b>BCP<\/b> (3,266), seguido de <b>Interbank<\/b> (1,900), <b>Banco Ripley Per&uacute;<\/b> (1,596) y <b>Banco Falabella Per&uacute;<\/b> (1,465).<\/span><\/div>\n<div> \t&nbsp;<\/div>\n<div> \t&nbsp;<\/div>\n<div style=\"text-align: center;\"> \t<span style=\"font-size:14px;\"><img decoding=\"async\" alt=\"\" data-src=\"https:\/\/mott.pe\/uploads\/images\/2015\/01\/05\/indecopi-marcas-1.jpg\" style=\"width: 725px; height: 394px;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" \/><\/span><\/div>\n<div> \t&nbsp;<\/div>\n<div> \t&nbsp;<\/div>\n<div> \t<b><span style=\"font-size:14px;\">TRANSPORTE DE PASAJEROS<\/span><\/b><\/div>\n<div> \t&nbsp;<\/div>\n<div> \t<span style=\"font-size:14px;\"><b>LAN<\/b> lidera el ranking con 672 reclamos, seguida de <b>Aerov&iacute;as del Continente Americano<\/b> (<b>Avianca<\/b>) con 133 reclamos y <b>Avianca-Taca<\/b> con 102 reclamos.<\/span><\/div>\n<div> \t&nbsp;<\/div>\n<div> \t&nbsp;<\/div>\n<div style=\"text-align: center;\"> \t<span style=\"font-size:14px;\"><img decoding=\"async\" alt=\"\" data-src=\"https:\/\/mott.pe\/uploads\/images\/2015\/01\/05\/indecopi-marcas-2.jpg\" style=\"width: 725px; height: 400px;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" \/><\/span><\/div>\n<div> \t&nbsp;<\/div>\n<div> \t&nbsp;<\/div>\n<div> \t<b><span style=\"font-size:14px;\">VENTA DE EQUIPOS Y SERVICIOS DE TELECOMUNICACIONES<\/span><\/b><\/div>\n<div> \t&nbsp;<\/div>\n<div> \t<span style=\"font-size:14px;\"><b>Telef&oacute;nica M&oacute;viles<\/b> va a la cabeza con 628 reclamos, seguido por <b>Am&eacute;rica M&oacute;vil Per&uacute;<\/b> (<b>Claro<\/b>) con 608 reclamos. Por su lado, <b>Telef&oacute;nica del Per&uacute;<\/b> y <b>Entel<\/b> registraron 313 y 100 reclamos, respectivamente.<\/span><\/div>\n<div> \t&nbsp;<\/div>\n<div> \t&nbsp;<\/div>\n<div style=\"text-align: center;\"> \t<span style=\"font-size:14px;\"><img decoding=\"async\" alt=\"\" data-src=\"https:\/\/mott.pe\/uploads\/images\/2015\/01\/05\/indecopi-marcas-3.jpg\" style=\"width: 725px; height: 401px;\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" \/><\/span><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Un interesante recuento para conocer los trapos sucios de las empresas m\u00e1s conocidas del medio.<\/p>\n","protected":false},"author":22,"featured_media":324,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-323","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u00bfQu\u00e9 empresas en el Per\u00fa son las que lideran el ranking de reclamos en INDECOPI? 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